What Do You Do When Your Store-Bought Plant Dies?

Now there’s a question nearly every gardener would have experienced during their lifetime.

Some of you may remember when I wrote this post about some rootbound plants that we had bought from our favourite nursery. Well, the plan didn’t go as well as we might have anticipated.

See if you can spot the difference… (I’ll give you a clue – the one on the right is DEAD!)

It’s one of the risks you take when buying deciduous plants in winter. Both looked healthy. Both were planted the same way and given the same love and attention. Yet the outcome is completely different.

What’s even more frustrating is that it’s 3 months since we bought these so explaining to our nursery owner that it wasn’t our efforts that killed it is going to be extremely difficult.

So I have two questions. The first one is for Trey who blogs and owns a nursery. If a customer came in with the same problem how would you respond to it?

The second is for you, the humble reader. Would you bother taking it back and quibbling over a couple of dollars? Would you forgive the nursery and still remain loyal? Or, would you write them off and never go back?

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